FAQ
Frequently Asked Questions
Are the products genuine and under warranty?
Yes — all our products are genuine, sourced from authorized dealers and covered by manufacturer warranties.
How do I buy a product?
Choose a size if there is one, press “Add to cart” and complete the order from your cart. Prices include 15% VAT, and we contact you to confirm the order and delivery time.
How do I order a product without a listed price?
Add it to your cart and send it on WhatsApp from the “Items that need a quote” section — we reply with final pricing during working hours.
Does the price include installation?
Installation is priced by location and system size — contact us for a complete offer.
Do you deliver across Saudi Arabia?
Yes, we ship to all regions of Saudi Arabia through trusted carriers.
How do I choose the right system for my home?
Message us on WhatsApp — our technical team will study your consumption and recommend the best system, free of charge.
What is your returns policy?
See the returns policy linked in the footer, and contact us directly for any special case.